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FAQ’s

Frequently Asked Questions

Customer Service

The BrellaWay® umbrella is designed to collapse into a compact size. Making it convenient to carry and store when not in use. When collapsed Brellaway only stands at an impressive 4 inches in Height. This compact size allows you to easily fit BrellaWay into a purse, pocket or briefcase. Ideal for everyday travel and use. The small collapsing size ensures you can take BrellaWay wherever you go. Making certain you are prepared for unexpected weather conditions.

Absolutely! BrellaWay® umbrellas are designed to be water-resistant, offering excellent protection against light rain and drizzles. This feature ensures that you stay dry and comfortable during typical rainy conditions. While they may not be completely waterproof, their water-resistant properties make them a reliable choice for everyday use. This design consideration strikes a balance between functionality and durability, providing you with a reliable umbrella that can handle most weather conditions with ease.

Attaching your BrellaWay® umbrella to your cell phone is simple and hassle-free. Each BrellaWay® umbrella comes equipped with a specially designed clip that easily attaches to the case or strap of your cell phone. Simply secure the clip onto your cell phone’s case or strap, ensuring a snug fit to prevent any accidental detachment. Once attached, your BrellaWay® umbrella will remain securely in place, allowing you to carry it conveniently while keeping your hands free for other tasks. This innovative attachment system ensures that your umbrella is always within reach whenever you need it, providing you with added convenience and peace of mind on rainy days.

BrellaWay® umbrellas are designed to withstand moderate wind conditions typically encountered during everyday use. However, it’s important to note that while they are sturdy and durable, they may not be able to withstand extremely strong winds or gusts. To ensure the longevity and effectiveness of your BrellaWay® umbrella, it’s advisable to exercise caution and avoid using it in excessively windy conditions. Additionally, promptly closing the umbrella during sudden gusts can help prevent damage and prolong its lifespan.

The lifespan of a BrellaWay® umbrella can vary depending on factors such as frequency of use, care, and environmental conditions. With proper care and maintenance, including occasional cleaning and storage in a dry place, a BrellaWay® umbrella can last for several years. However, it’s important to keep in mind that like any product, wear and tear over time can affect its performance and durability. Regularly inspecting your BrellaWay® umbrella for any signs of damage and replacing it if necessary can help ensure that you continue to enjoy its protection for an extended period.

Yes, BrellaWay® umbrellas are designed with sustainability in mind and are recyclable. The materials used in their construction, such as the umbrella canopy, frame, and handle, are typically made from recyclable materials such as nylon, aluminum, and plastic. When it’s time to dispose of your BrellaWay® umbrella, you can check with local recycling facilities to see if they accept umbrellas for recycling. Properly recycling your BrellaWay® umbrella helps reduce waste and minimize environmental impact, contributing to a more sustainable future.

Yes, you can generally carry a BrellaWay® umbrella on an airplane. Umbrellas are typically allowed in carry-on luggage according to most airlines’ policies. However, it’s always a good idea to double-check with your specific airline before traveling, as policies may vary slightly between carriers. Additionally, be mindful of any size restrictions for carry-on items imposed by your airline, and ensure that your BrellaWay® umbrella meets those requirements. As long as your umbrella fits within the airline’s guidelines for carry-on luggage and doesn’t contain any prohibited items, you should be able to bring it with you on your flight.

 
 
 
 
 

Yes, BrellaWay® typically offers a warranty on their products to provide customers with assurance and support in case of any manufacturing defects or issues. The specifics of the warranty, including its duration and coverage, may vary depending on the product and the terms set forth by BrellaWay®. It’s advisable to review the warranty information provided by BrellaWay® or consult their customer service department for details regarding warranty coverage, terms, and any applicable conditions. This can help you understand your rights and options in the event that you encounter any issues with your BrellaWay® product.

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Testimonial

Our Clients Say

Maxime Fabien
Maxime FabienCustomers
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Brellaway's pocket umbrella is a game-changer! Its compact design fits perfectly in my bag, and the sturdy construction ensures it can handle any weather. I've never felt more stylish and protected during my travels. Highly recommend for anyone on the go!
Jacinthe Coste
Jacinthe CosteCustomers
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BrellaWay has truly revolutionized my rainy day routine. Its compact size makes it a breeze to carry, and the snap-on feature is genius! Plus, the eco-friendly materials align perfectly with my sustainability values. Highly recommended!
Serge Voclain
Serge VoclainCustomers
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Since getting BrellaWay, I've never worried about unpredictable weather ruining my plans. Its seamless integration with my phone and sturdy design provide peace of mind wherever I go. A must-have for anyone on the move!
Gisèle Belrose
Gisèle BelroseCustomers
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I've tried countless umbrellas, but none compare to BrellaWay. Its compact size fits perfectly in my bag, and the snap-on feature is incredibly convenient. I feel confident and stylish whenever I use it. Definitely a game-changer!

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